DAYTON AC & HEATING LLC HVAC Service Manager in BUDA, Texas
About Us: Dayton Services is a leader in the service industry with A+ ratings by the BBB and recipient of Angie s List Super Service Award. We have over 27 years of experience delivering the highest quality service to our 10,000+ customers. Dayton Services provides Plumbing, Heating, Cooling and Electrical services in the Austin and San Antonio areas. We have experienced tremendous growth in the past year and are looking for energetic and experienced people to join our team! Come work with us and not for us. Summary/Objective The Service Manager will be dedicated to taking care of our customers and will have excellent work ethic with high standards for results. Must be a self-starter with a detail-oriented mindset and expectations for personal high results. This position has the potential for a mid-six-figure salary for the right high achiever. We are looking for a leader and not just a manager! Principal Responsibilities/Duties 1. Responsible for revenue of 3 to 10 million. 2. Work directly with service and install technicians. 3. Debriefing calls with our service technicians. 4. Aligning technician and installer payroll with service calls. 5. KPI (Key Performance Indicator) tracking. 6. Ability to maintain schedules and paperwork in an organized manner. 7. Must be able to prioritize daily business to increase revenue. 8. Communication with customers, vendors and suppliers. 9. Other duties as assigned by management. Competencies 1. Exhibit an in-depth knowledge and understanding of HVAC and refrigeration systems 2. Self-Starter with excellent leadership skills 3. Superior customer service and sales skills 4. Detail oriented and highly organized with the ability to handle multiple tasks and assignments 5. Forward thinker to see potential opportunities for revenue 6. Flexibility for a face-paced and growing business 7. Team Player 8. Communication proficiency 9. Motivated, work independently and with a team 10. Ability and willingness to work non-standard schedule: nights, weekends and holidays as/if needed Supervisory Responsibility Supervising a technician team of approximately 10 employees. Position Type and Expected Hours of Work This is a full-time position. Dayton Services is open 7 days a week. Monday through Friday hours of operations are 7:30 am to 7:30 pm. Saturday and Sunday hours of operations are 8:00 am to 5:00 pm. Required Experience 5 years previous experience with residential HVAC Management is required. Equivalent combination of education and experience may be substituted. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Dayton Services is an Equal Opportunity Employer.